COVID-19: Access Bank delights customers with new mobile app

Access Bank Plc has launched a new mobile banking application to ensure customers have easy access to their funds and can carry out seamless transactions during these uncertain times.

Its Chief Executive Officer, Mr Herbert Wigwe, described the new mobile app, known as AccessMore, as an innovative mobile application that offers a ’more than banking’ experience, built on cutting-edge technology, offering tailored and personalised services, ease of use and excellent customer experience.

According to him, in a period like this, when the bank needs to be more present and relevant in the lives of its customers than ever, the bank has risen to the challenge to ensure its customers have access to their funds to carry out transactions while keeping safe at home, by providing not just uninterrupted service but superior service.

“To deliver on our promise to continually give our customers ‘more’, we have worked with first class tech experts to build the AccessMore mobile app to suit our customers’ lifestyle and meet their financial needs,” Wigwe said.

He noted that as the bank marks its first anniversary post-merger with erstwhile Diamond Bank, the new addition to its array of solutions is also in line with its promise to adopt the best of both institutions.

“The AccessMore mobile app does not only deliver the best combination of both mobile apps, it accommodates the unique needs of existing users, delivering the best mobile banking experience on a world class platform. Some of the unique features of the “AccessMore” mobile app include: dashboard personalization of theme and favourites, interactive promotional messages, intuitive beneficiary selection and of course a more rewarding banking experience,” Wigwe said.

Executive Director, Retail Banking, Access Bank Plc, Mr. Victor Etuokwu, added that this month marks the one-year anniversary of the expanded institution and the bank is using this opportunity to reward its loyal customers who believed in it and stood by it throughout the integration.

According to him, from April to December, the bank will be rewarding customers who complete 10 transactions monthly using either the USSD service *901# or any of the bank’s mobile apps including old Access Mobile, old Diamond mobile or the new AccessMore app.


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